Se connecter
Delivery & Logistics
Keep customers in the loop at every delivery step
Automate delivery status SMS and WhatsApp updates — from pickup to delivery confirmation. Reduce customer support calls by 60%.
Delivery lifecycle SMS
✅
Pickup confirmed
Order #8821 picked up. ETA: today 15:00–18:00.
🚚
On the way
Driver is 3 stops away. Track: lnk.co/8821
🔔
Nearby
Delivery in 10 min! Please be available.
📦
Livré
Delivered! Rate your experience: reply 1–5.
60%
fewer 'where is my order?' calls
98%
SMS open rate vs 20% for email
$38/mo
flat rate, no per-SMS fees
Automate your entire delivery communication
One API call per status change — we handle the rest
📬 Pickup & dispatch notifications
Notify the customer and driver automatically when a package is picked up and a delivery window is assigned.
POST /api/sms
{"to": "+49123456789",
"message": "Order #8821 picked up. ETA 15:00–18:00"}
{"to": "+49123456789",
"message": "Order #8821 picked up. ETA 15:00–18:00"}
📍 Real-time status updates
Trigger SMS when driver is nearby, 10 minutes away, or if delivery is rescheduled.
POST /api/whatsapp
{"to": "+49123456789",
"message": "Driver is 3 stops away 🚚"}
{"to": "+49123456789",
"message": "Driver is 3 stops away 🚚"}
✅ Delivery confirmation
Send delivery confirmation with proof (via WhatsApp image), and a rating request. Reduce dispute claims.
🔁 Failed delivery & rescheduling
If delivery fails, automatically send a WhatsApp with a rescheduling link. Customer replies — you get the webhook.
🚗 Driver coordination
Send new delivery assignments to drivers via SMS directly from your dispatcher system. No app required on driver's side.
📞 Inbound customer replies
When customers reply to delivery SMS, you receive webhooks and can display conversation in your support dashboard.
Integrate in minutes
Simple REST API — any language, any stack
// Send delivery status SMS (Python)
import requests
requests.post(
"https://smsgateway24.com/api/v1/sms",
headers={"Authorization": "Bearer YOUR_KEY"},
json={
"deviceId": 1,
"phoneNumber": "+49123456789",
"message": "Order #8821 delivered! ✅"
}
)
// Webhook — receive delivery reply
// POST to your endpoint:
{
"from": "+49123456789",
"message": "Please deliver after 18:00",
"deviceId": 1,
"receivedAt": "2026-05-01T14:32:00Z"
}
D
★★★★★
"We integrated the API in 2 hours. Webhooks work perfectly for incoming replies. Customer support calls dropped by 60% in the first week. Saved $400/month vs what we paid before."
Dmitri Petrov — CTO, delivery startup
Questions fréquemment posées
Your dispatch software or backend triggers an SMS via the REST API at each delivery state change: assigned, picked up, in transit, out for delivery, delivered. Webhooks push customer replies (e.g. 'leave at door', 'call before arriving') back to your system.
Yes. SmsGateWay24 is a plain REST API with JSON payloads — any TMS, route planner, or in-house dispatcher can send SMS by calling /getdata/addsms. There is no proprietary SDK to learn.
End-to-end latency is typically a few seconds — the API call queues the message, the paired Android phone sends it over the cellular network, and the operator delivers it. Good enough for 'driver is 5 minutes away' notifications.
The driver or dispatcher triggers a follow-up SMS with a reschedule link. Customer SMS replies arrive in the inbox and via webhook, so your dispatch screen sees them in real time.
Yes. Built-in AI translation lets you write the message once and deliver it in the recipient's language. Useful for cross-border delivery in Europe — German, Polish, French, Italian, Spanish all from a single source message.
Flat $38 per month per device for unlimited SMS, plus your normal SIM card plan. For a delivery company sending 5,000–20,000 SMS per month, this is typically 5–20x cheaper than per-message pricing from a global SMS aggregator.
Automate your delivery communication today
5 jours d'essai gratuit. Pas de carte de crédit requise.