If you're familiar with webhooks, in short, it's when we notify your server about certain events.

Currently, we have webhooks for two events:

1. When an SMS receives any delivery status.
2. A webhook for when a new incoming SMS arrives.

What does this mean in practice?

For example, if you want to receive the content of an incoming SMS on your server, such as viewing a customer's response in your CRM system, you don’t need to poll our server every few seconds to check for new messages. We will send a request to you as soon as it happens.

How does it work? You set the URL of your server in the phone settings. From there, it's all technical details — you’ll receive a webhook with a JSON containing all the information about the incoming SMS. You can test how this works by specifying the URL provided by the site webhook.site for testing purposes.

json

{
"address": int,
"date": datetime,
"date_sent": datetime,
"body": string,
"internal_id": int,
"sim": int,
"sms_id": int,  
"device_id": int,
"device_name": devicename
}

The same goes for delivery status. When the SMS is delivered, we can send you a webhook, and you will know that the SMS has been delivered.

We are always happy to help you with the setup if you contact us via WhatsApp, Telegram, or Skype.